The 2024 launch of the website introduced some improvements to your member portal making it easier to now self serve activities such as viewing payments and downloading receipts. The below steps will show you how to make payments, download receipts.
Accessing the portal.
Step 1. Log in or register. To access the member portal, you do not need to be a member with us but you do need to at least have a registered account on our system as the view you can see in this area is completed using data from your profile. Use the top bar on FSRH.org to select whether you wish to login to an already created account or to register for a new one.
HINT: If you believe that you may already have registered for an account and no longer know the details, do not create a new account as this will not contain any of your previous qualification or achievement history. Instead, reach out to our member support team to request they help you locate your previous information.
Step 2. Select MyFSRH. Once logged in, you will notice the top bar has now updated to show the below options. Select the MyFSRH option to be shown a new member view of the website.
Step 3. Access the member portal. Scroll part of the way down your page to find an orange button titled My Account. Select this and this new page which opens is called your Member Portal.
Making a payment.
Step 1. Access the My Payments area. Follow the steps above to access the member portal. Look for a tab called My Payments and select this to view the below screen.
Step 2. Understanding the differences between the panels. The panel called Payments will display all payments taken in our newer system (so any payments which occurred post June 28th 2024). Payment archive displays all previous payments taken up until that date.
Step 3. Downloading your receipt. Click on the blue hyperlink next to any payment you wish to download which says Print receipt. This will open up a viewer like the ones below.
Post Jun 28th 2024 receipt example - As you can see, this receipt can be saved or printed using the corresponding icons in the top right.
Post Jun 28th 2024 receipt example - To download this type of receipt you will hit the adobe sign in the top left corner which is the red icon.
As always, if you do have any enquiries or technical issues, please reach our to our Member Support Team via our portal.
Got feedback on this new member portal feature ? We would love to hear it, please complete these 3 questions.
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