How to make payments to the FSRH.

The 2024 launch of the website introduced some improvements to your member portal making it easier to now self serve activities such as viewing qualifications, downloading certificates and making payments. The below steps will show you how to make payments, download receipts and generate employer invoices.

Accessing the portal.

Step 1. Log in or register. To access the member portal, you do not need to be a member with us but you do need to at least have a registered account on our system as the view you can see in this area is completed using data from your profile. Use the top bar on FSRH.org to select whether you wish to login to an already created account or to register for a new one.

HINT: If you believe that you may already have registered for an account and no longer know the details, do not create a new account as this will not contain any of your previous qualification or achievement history. Instead, reach out to our member support team to request they help you locate your previous information.

Step 2. Select MyFSRH. Once logged in, you will notice the top bar has now updated to show the below options.  Select the MyFSRH option to be shown a new member view of the website.

Step 3. Access the member portal. Scroll part of the way down your page to find an orange button titled My Account. Select this and this new page which opens is called your Member Portal.

Making a payment.

Step 1. Access the My Payments area. Follow the steps above to access the member portal. Look for a tab called My Payments and select this to view the below screen.

Step 2. Open Invoices. To add an item to your cart to proceed to payment, select the check box under Pay for as many items as you wish to pay for. Once at least one item is selected, the Add To Cart button will become active and allow you to select this. 

The page will then change to display the below view. The credit card payment method will be set automatically and this is correct to use for both Credit and Debit card payments.

Simply complete this information and continue with payment until the confirmation shows at the end.

Generating/Editing an employer invoice.

Step 1. Edit the invoice After navigating to the member portal, select the blue hyperlink underneath Invoice no for your required invoice to open the editor view pictured below.

Enter in your employer's required invoice information or edit the information if you need to change previously entered details. Select Save & Close to update the invoice with your changes.

Step 2. Download the invoice Select the blue hyperlink which says print invoice to open a viewing panel to show your invoice with your employer information on this. 

Using the adobe icon in the top left corner, download a copy of your invoice to your device. This can now be sent to your employer as a attachment to an email.

Step 3. Email the invoice As the name suggests, email the responsible person for paying the invoice with your download attached.  It is not required at this stage to cc in our Finance team as we can see the generated information from our end. 

If you have any questions on employers payments, you can direct these straight to our colleagues at Finance@fsrh.org. Please note payment must be received in full within 30 days of applications and before any access to the purchased item will be given.

Got feedback on this new member portal feature ? We would love to hear it, please complete these 3 questions.